Shipping & Return

Shipping Rate TypeShipping ChargePurchase Amount (before taxes)
FREE ShippingFREE$250+
Flat Rate Shipping$12.99Up to $250
Treatment Tables
Heavy/Oversize Equipments
Quote RequiredSurcharge rate applies to any value of goods where the product
weight or size exceeds regular carrier service allowance. Amount varies based on city & area code
* Special note: Staples item can only ship to Commerical Address.

Unclaimed Packages

If a product shipped to you is unclaimed and returned to Medgic by the courier, you will be charged the standard shipping fee. If you request that an unclaimed product returned to Medgic be shipped to you again, the standard shipping fee will apply a second time.

Return Policy

We would be happy to return or exchange any items that are flawed or that you would wish to exchange. Just drop us a line and we will be happy to assist. An Return Merchandise Authorization number will send to you and need to mark on the box.

We take great pride in our products quality. However, if you are not satisfied with your purchase, you will be fully refunded, excluding shipping costs, within 14 days upon receipt, provided you contact us about your intention within these 14 days, and the item has not been worn or damaged and is returned in the original packaging. If the original packaging was damaged or you do not have it anymore, please provide a suitable packaging for adequate protection against damage in transit.

You will pay the return shipping cost. Medgic instruments does not take responsibility for lost/damaged packages that are shipped back to us.

The cost of the return shipping is non-refundable.

Items cannot be refunded in the event of exceeding the 14 day return policy.